What do we mean by 'leadership'? Military manuals describe it as 'the art of influencing others to willingly accept and achieve defined objectives'. There are some special words there. The first one is art. Art usually refers to one's ability to do things rather than to know things. You can study management books until the cows come home and still be a poor manager unless you're able to do what the books say. That requires lots of practice putting into effect what you learn. When we talk about learning, it's the process of changing behavior patterns to incorporate new information. In short, find out how a good manager does business, then start using successful practices in your everyday property management.
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