Jackie,
About 2 weeks ago I had a press release that went out to the either (You know the one. I thought I had edited enough, but maybe not). At about the same time I changed my hero page from “The Greater Chicagoland area” to ” Chicago and Chicago Suburbs”. I was on page one in a google search for “I need to sell my house fast in Chicago Il”. Now I can not even find my company back 10 pages. Can a bad press release be that damaging to a web sites SEO? Can it be a confluence of events with the new hero page title also. I know google has to re calibrate over time, but have you ever seen such a great decline? Thought I would throw it out there for discussion. I will contact carrot and see what they have to say.